Scenly
Privacy Policy

How Scenly handles your information.

This Privacy Policy explains how Scenly collects, uses, stores, and shares information when you use the app, its content-generation features, the website, and support channels. Scenly is operated by Onno Kromhout.

App NameScenly
Content RetentionUp to 24 hours
Last UpdatedNovember 12, 2026

1. What this policy covers

This policy applies to the Scenly mobile application, the website scenly.app, and related support communications. It covers information collected directly through the app and information processed by service providers that support app functionality.

2. Information we collect

a. Content you provide

  • Photos, images, prompts, style selections, presets, and generation settings submitted through the app.
  • Generated images, videos, or other outputs created from your requests.
  • Messages and information you provide when contacting support.

b. App and device information

  • Push notification tokens and related device information used through Firebase to deliver notifications.
  • App interaction, attribution, and campaign-related data processed through AppsFlyer for analytics, attribution, fraud prevention, and performance measurement.
  • Technical information such as app version, device type, operating system version, timestamps, crash or diagnostic information, and network-related metadata reasonably needed to operate and secure the service.

c. Advertising identifier and tracking

  • If the app presents Apple’s App Tracking Transparency permission prompt and you grant permission, the app may access the device advertising identifier (IDFA) for attribution and analytics purposes.
  • If tracking permission is denied, we do not intentionally access IDFA for tracking.

d. Purchases and subscriptions

  • When you buy credits or subscribe, we process the product purchased, transaction or purchase identifiers, subscription status, and credits or access associated with your account to deliver and restore your purchase.
  • Apple processes payment details and billing. We do not receive your full payment card number through an in-app purchase.

3. How we use information

  • To process your content-generation requests and return results to your device.
  • To operate, maintain, troubleshoot, and improve the app and its features.
  • To send service-related push notifications when notifications are enabled.
  • To measure installs, attribution, campaign performance, and app usage.
  • To detect, prevent, and investigate fraud, abuse, security incidents, and policy violations.
  • To respond to support, privacy, and legal requests.
  • To provide purchased credits and subscription benefits, verify purchase status, restore purchases, and resolve billing-related support requests.

4. Content retention and deletion

Uploaded media and generated output are retained for no longer than 24 hours after processing and are then scheduled for deletion from active processing storage, unless a longer period is reasonably necessary to investigate abuse, fraud, security incidents, comply with legal obligations, or protect the service and its users.

  • Content submitted for generation is intended to be temporary.
  • Generated results are intended to be temporary and are removed from active processing storage after the retention window.
  • Operational logs, analytics records, and support communications may be retained longer when reasonably necessary for diagnostics, security, fraud prevention, or legal compliance.
  • Copies of creations that you save on your device may remain there until you delete them. Purchase and subscription records may be retained longer where needed to provide access, handle disputes, or meet legal and accounting obligations.

5. When we share information

We do not sell personal information. We may share limited information with service providers only as reasonably necessary to operate, measure, secure, and support the app.

  • Firebase: for push notification delivery and related infrastructure.
  • AppsFlyer: for attribution, analytics, campaign measurement, and fraud prevention.
  • Apple and RevenueCat: to process in-app purchases, check subscription status, and restore access to purchased benefits. Apple handles payment information.
  • Hosting and infrastructure providers: where needed to operate app services and temporary content storage.
  • Legal and safety disclosures: where required by law, legal process, or where reasonably necessary to protect rights, safety, users, or service integrity.

6. Your choices and privacy rights

  • You may decline tracking permission when the Apple ATT prompt is shown.
  • You may disable push notifications in your device settings at any time.
  • You may choose not to submit any content you do not want processed.
  • You may contact us to request access, correction, or deletion of data that we still retain, subject to applicable law and technical limitations.
  • You can manage or cancel an auto-renewable subscription in your Apple account subscription settings.

7. Security

We use reasonable technical and organizational measures intended to protect information during transmission and storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s privacy

Scenly is not directed to children under the age required by applicable local law to consent to data processing. If you believe a child submitted personal information without proper authorization, please contact us so that we can review and take appropriate action.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect product, legal, or operational changes. The updated version will be posted on this page with a revised “Last Updated” date.